Warranty Information
Understand your coverage, what’s included, and how to file a claim quickly.
🆕 New Machine Warranty
Every new vending machine purchase includes comprehensive coverage on all major components.
âś… Covered Components
- Compressor and refrigeration system
- Payment system components
- Electronic control boards
- Vending mechanisms and motors
- LED lighting systems
🔄 Used / Refurbished Machine Warranty
Certified pre-owned machines include a 90-day limited warranty covering major components.
đź“‹ Certified Pre-Owned Coverage
- Refrigeration compressor
- Control board functionality
- Vending motor operation
- 90-day parts replacement
đźš« What Is NOT Covered
The following items fall outside standard warranty coverage for all machine types.
❌ Exclusions
- Cosmetic damage or normal wear
- Damage from misuse, modifications, or vandalism
- Power surge damage
- Consumable items (light bulbs, door seals)
🎧 Lifetime Technical Support
All customers receive free, unlimited technical support for the life of the machine. Our support team can help troubleshoot issues remotely.
đź“ť How to File a Claim
Follow these simple steps — our team diagnoses and ships replacement parts within 48 hours.
Contact Support
Email sales@vendingmachinesforsale.net with your warranty claim request.
Provide Details
Include your order number, machine model, serial number, and a clear description of the issue. Photos or videos help speed up diagnosis.
Diagnosis & Parts Shipment
Our team will diagnose the problem remotely and ship replacement parts within 48 hours of claim approval.
🛡️ Extended Warranty Available
Optional 2-year extended warranty available for purchase at checkout — covers all major components beyond the standard period.
Explore Machines with Extended Warranty →